Zendesk

Overview

Zendesk is the champion of great service, connecting brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. With this Notion Zendesk integration, you can connect your support workflows with the rest of your organization and help your teams collaborate in one place. You can preview live Zendesk tickets, their status and other key properties in Notion – and use database filters, views, rollups, and relations to create custom views of your projects.

How to use

To create a preview of Zendesk tickets in Notion pages, copy the link of any Zendesk ticket link, paste it into Notion and select Paste as preview
To link Zendesk tickets to items in your Notion database, add a new property to your database using the + button at the top right of your database and select Zendesk Ticket
If it’s your first time using Zendesk with Notion, you need to authenticate the integration following these steps
- In your Notion workspace sidebar, select Settings & members
- Head into My connections → Discover new connections → select Zendesk and Connect
- On the Connect to Zendesk screen, insert your Zendesk subdomain
- Follow the prompts to complete the sign-in and authentication process

Made by: Notion

Category: Customer experience

Features: Link preview

Developer links: Website; Terms / Privacy; Email support; Report an issue

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