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The strongest product teams know the work doesn’t end when they hit “ship.” Communicating information about a launch or a feature might feel less important than building, but it’s a critical final step in enabling cross-functional partners to support your work once it’s out in the wild.

Vijay Iyengar, Director of Product at Mixpanel has built a system around documentation that has radically changed the way his team collaborates with the rest of the company. He says “The key was to decouple information that rarely changes from the information that changes often.”

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